Human Rights in Action.
Stronger Voices.
Empowered Communities.
Free, confidential help in Ipswich with benefits, housing, work, paperwork and language, in 5 languages, from people who have been there.
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About Us
Rooted in Ipswich,
here when you need us
Much of our team has been through the same systems you are facing now. We are real people in your community, not a call centre, and we walk alongside you step by step.
- Based at 56 Westgate Street, Ipswich
- Walk in or call. No perfect words needed
- If we are not the right people, we will say who is
Faces & Moments From Our Work
A glimpse into the people and communities we support, in Ipswich and beyond.
Our Services
Ways we can help you
Everyone deserves a fair chance, whatever their background, language or circumstances.
Whatever you are facing, there is probably something here that helps, and if there is not, we will point you to someone who can.
What happens when you come to us
Whether you have just arrived or have been here for years, this is how we work, so you know what to expect before you walk through the door.
We listen
Come in and tell us what is going on. The first conversation is free and confidential, and there is no rush.
We work out what is needed
We go through your situation together, gather the right paperwork, and agree a plan that makes sense for you.
We help you do it
Applications, translation, or speaking up for you where it helps. You are not left to deal with any of it on your own.
We stay in touch
Once things are sorted we do not disappear. Come back any time your situation changes.
Real results
What people have achieved with our help
These are the kinds of outcomes our team supports people to reach quietly, patiently, and without judgement.
Come and talk to us
You do not need an appointment or the right words. Come in, call, or send a message, and we will work out together what would help most.
FAQ
Questions people often ask
We work in many languages, and much of our team has been through the same systems themselves. That means we understand both where you have come from and what the UK asks of you, so nothing gets lost in translation.
Yes. We make sure you understand what UK rules ask of you and that you meet them, so small problems do not turn into big ones later.
The first conversation is always free, and we tell you up front if anything carries a cost. Charges depend on how complex the work is, and we will arrange payment in a way that works for you. Money should never be the reason you do not ask.
Yes. Where your right to stay and your work are tangled together, we deal with them side by side rather than sending you back and forth.
Still have a question?
Get in touch. We are happy to help.
Welcome, in your language
- Welcome
- Bine ați venit
- Добре дошли
- Witamy
- Üdvözöljük
- Sveiki atvykę
- Vitajte
- Bem-vindos
- Benvenuti
- Bienvenidos
- Ласкаво просимо
- Hoş geldiniz
- أهلاً وسهلاً
However you say it, you are welcome here. We help everyone who comes through our door, whatever their nationality, ethnicity or background.
Reg Community Support Trust (Charity No. 1215395) is a registered charitable organisation based in Ipswich, United Kingdom. We offer free, confidential support with the things that are hard to face alone: benefits, housing, work, paperwork and language. Much of our team has been through it themselves.